Compliance & Legislation
Q:Is EnviroServ accredited?
A: Enviroserv holds many accreditations. Our many facilities, including our laboratories, treatment and disposal facilities, waste beneficiation plants and operations are all permitted to handle the work they do. We also hold several certifications.
Q: Are EnviroServ’s facilities permitted to operate under SA’s Environmental legislation?
A: Our many treatment and disposal facilities, waste storage facilities, health care risk waste incinerators, recycling facilities a logistics operations are all permitted under the relevant legislation.
Q:Is EnviroServ compliant?
A: Being a leading company in the waste management industry throughout Africa, EnviroServ ensures that it complies with all relevant legislation as set out by the government EnviroServ holds certifications in several internationally recognised management systems viz. ISO 14000, OHSAS 18000, ISO 9000, the Chemical and Allied Industries Associations Responsible Care, SQAS Programme, and are associates of the Institute of Waste Management SA and the International Solid Waste Association to name a few.
The implementation of these management systems highlights our ongoing commitment to legal compliance. Please refer to our full report on sustainability under the link “About Us”.
Q:What are the laws around waste management?
A: There are various acts and laws guiding our practices. Please refer to our link on “Research & Insights” for a detailed list & links to relevant legislation.
Q:Are there any changes to waste legislation that will affect our company?
A: The government has introduced legislation based on first world standards to waste management. These new laws and the enforcement thereof have become strictly enforced to ensure that there is no harm to persons or the environment. EnviroServ has welcomed and embraced these changes as it allows us to offer first world waste management solutions to our customers and the market.
Q:What impact is the new legislation going to have?
A:Reduction at source and the cradle to grave concept will become priorities for the waste generator. Consequently, there is more accountability and responsibility on the part of the producer, transporter and manager of waste. Manifest systems will track waste from creation to final disposal to ensure that waste is dealt with appropriately. Companies will be compelled to be more innovative with regard to waste solutions and to rely less on traditional solutions.
Q:What does EnviroServ have to offer in terms of the new legislation?
A: As leaders in the waste management industry who have high regard for the environment, we offer clients peace of mind in ensuring that their waste is managed in strict accordance with legislation. We are a one stop shop in the waste management industry.
Q:Why are alternatives more expensive than landfill disposal?
A:New technologies are expensive due to the capital expense (CAPEX) required to implement these. They do, however, bring immense long term benefits for clients as well as the environment as they typically focus on material recovery and reuse, preserving the planet’s resources for future generations.
Q:How does EnviroServ dispose of hazardous waste?
A: Our Holfontein landfill facility is one of the few permitted landfills to handle high hazardous waste and this is where we dispose of such waste. Based on the physical and chemical characteristics of the waste, EnviroServ ensures that the correct treatment and disposal method will be applied to minimise environmental, health and safety impacts now and for the future.
Q:How much airspace does EnviroServ have left?
A: EnviroServ currently owns and / or manages five different landfill sites. Each site is currently at a different stage of its lifespan. Refer to the table below to contact our representative for more information about the site in your area.
| Landfill Facilities | Class | Tel | Fax | Postal Address | Physical Address | E-Mail | Contact |
| Aloes Landfill | H:H | (041) 466 9621 | (041) 466 9623 | PO Box 232 Bedfordview
2008 | Old Grahamstown Road,Wells Estate, Brickfields Area, Port Elizabeth | suea@enviroserv.co.za | Sue Alcock |
| Chloorkop Landfill | GLB- | (011) 310 3911 | (011) 310 3914 | PO Box 232
Bedfordview
2008 | 999 Marsala Road, Mooifontein 141R Chloorkop | stewardc@enviroserv.co.za | Steward Chabeli |
| Holfontein Landfill | H:H | (013) 661 9000 | (013) 661 9017 | PO Box 232
Bedfordview
2008 | Portion 24,
Farm Holfontein, 71 IR Springs | britzr@enviroserv.co.za | Britz Reinders |
| Shongweni Landfill | H:h | (031) 769 1134 | (031) 769 1171 | PO Box 15005
Westmead
3608 | 1 Shongweni Dam,
Shongweni | Clivek@enviroserv.co.za | Clive Kidd |
Vissershok
Landfill | H:H | (021) 557 6160 | (021) 557 7511 | PO Box 60865
Flamingo
square 7441 | Frankdale Road, Milnerton 7405 | markl@enviroserv.co.za | Mark Lyons |
Q:Does EnviroServ provide safe disposal certificates once waste has been disposed of?
A: All clients receive their safe disposal certificates once their waste is disposed of as proof to the relevant authorities that the waste was managed in an approved and permitted manner.
Q:Does EnviroServ link up with SARS/Customs in order to oversee our safe disposals?
A: Where required this is done in conjunction with the relevant authorities, e.g. SARS oversees the disposal of tobacco products.
Q:Does EnviroServ allow the clients to oversee the safe disposal process?
A:Yes. A safe disposal service entails the following:
- The load with the product is accompanied by the client or escorted to the site.
- Acceptance and recording of the load takes place at our weighbridge.
- The load is accompanied by security officials to a purpose made trench on the site
- In the presence of the client, security officials, site management and an EnviroServ’s sales representative the product is off loaded, crushed and trenched.
- The destroyed product is treated with chemicals if required and covered.
- The trench is further covered with other incoming wastes and finally closed off with daily cover material (typically soil).
- Finally, the client is issued with a Safe Disposal Certificate to prove that the product has been destroyed. This certificate is an essential part of a waste management documentation system as it facilitates the ability to provide an auditable cradle-to-grave paper trail for the authorities.
Q:What alternatives are there to the traditional waste disposal methods?
A: Waste to energy generation, waste beneficiation, mineral recovery , waste reduction at source or point of generation, reuse and recycling. Many of these can be offered as on-site waste management options. We also offer specialised industrial cleaning services, emergency spill response services and absorbent products to deal with chemical and oil spills.
QUOTATIONS
Q:Why does quoting take so long?
A:This should not take long but it must be borne in mind that the compilation of a waste management solution for our customers involves detailed analysis of the waste stream using advanced analytical methods followed by the engagement of multidisciplinary teams to ensure that the proposal presented provides a practical, compliant and cost effective solution, which meets our customers' needs.
Q:Why are you so expensive?
A:We offer Best Available Technology (BAT) solutions at very competitive rates. In this industry, clients should be cautious of using service providers who are cheap but cannot offer peace of mind with respect to legislative compliance and least environmental impact.
Q:What is the cost of your service?
A:Although we work on a standard costing model, each clients’ needs are assessed, waste analysed and volumes identified before an official quotation is submitted.
SERVICES & PRODUCTS:
Q:What absorbent products are you selling?
A: As one of South Africa's leading absorbent solution providers, our Absorbent Product Sales Distribution division invests in the best quality products available to ensure least environmental impact. Our flagship products, Peat Sorb and Abzorbit hydrocarbon absorbent, are treated and packaged). This division launched its own brand, the Organo range, in 2009. The range consists of oil and chemical absorbents, bio remediation and degreasing products. Our degreasing solution product, OrganoCleanMB as well as the bioremediation product, OrganoPack, have fared exceptionally well compared to other similar products on the market.
Q:What types of waste does EnviroServ dispose of?
A: Both hazardous and non-hazardous waste. The physical nature of waste can vary from a liquid to a solid. Enviroserv offers a wide variety of transport solutions in order to dispose of these waste types.
Q:Which services does EnviroServ offer?
A:
- Absorbent product sales and the application thereof
- Asbestos Removal
- Waste management solutions in neighbouring countries
- Events Cleaning e.g. sports events such as marathons
- Lamp Boxes
- Greening Solutions
- 24-Hr Emergency Spill Response (Hazmat Services)
- Industrial Cleaning
- Land Remediation and Rehabilitation
- On-site Waste Management
- Recycling: Drop off centres, e-waste and assist with recycling initiatives at schools
- Safe Disposal of redundant and rejected products and narcotics
- Treatment and disposal solutions for almost all types of hazardous and non-hazardous waste
- Waste assessments, containers and transport for hazardous and non-hazardous waste
- Waste beneficiation / alternative solutions
Q:What equipment does EnviroServ have?
A: EnviroServ is a ultimately a service provider of sustainable waste solutions. Our service is carried out in conjunction with a fleet of waste vehicles and containers. In addition we have the technical know-how and over 50 years of experience that enable us to provide our clients with the best possible solution.
RECYCLING:
Q:What items do you accept/collect for recycling?
A: All recyclables such as paper, cardboard, glass, cans, plastics and e-waste.
Q:What returns do clients get on recyclables? A: This is depended on volumes and type of material being recovered. Please consult with a representative in your area.
Q:How can I start recycling?
A: Contact our regional representative or alternatively forward your enquiry to our recycling team at recyclingsolutions@enviroserv.co.za for assistance.
SERVICE DELIVERY:
Q:Why can’t you tell me what time your truck will be here?
A: Our logistics team provides support by ensuring that the correct vehicle is selected, with the appropriate storage bin, based not only on the physical characteristics of the waste, but also on the layout of the customer's site and the accessibility to the waste generation area. Route and load planning ensure that the most cost effective solution is offered. This could also include the provision of dedicated vehicles on site to move waste from the point of generation to point/s of consolidation. There are factors such as traffic congestion, delays at other customers, and weather conditions which may unfortunately affect times. EnviroServ endeavours to communicate major changes to clients as effectively as possible.
FOOTPRINT:
Q:Where can I find EnviroServ?
A: in all Provinces of South African as well as in our neighbouring countries. Click on the link “Find Us” at the top of this page.
Q:Does EnviroServ offer services outside South Africa’s border?
A: Yes we have operations in countries such as Angola, Botswana, DRC, Lesotho, Mozambique, Namibia, Swaziland and Zambia.
Q:Which areas does EnviroServ service? Does EnviroServ have a national footprint?
A: We are available in all nine of South Africa’s provinces.
BRAND REPUTATION / PROMISE:
Q:Why should I make use of EnviroServ? What differentiates EnviroServ from its competitors?
A: We are a leader in the waste management industry offering best available technology solutions to our customers, compliance to all relevant legislation, and peace of mind with regards to all aspects of waste management now and for future generations.